What Triggers a Refund?

Bet on a match, then the game is called off — boom, you’re stuck with a ticket that’s suddenly worthless. The rule? If the event is a “non-runner” the stake gets bounced back. No drama, just money back.

How the Process Works

First, the system flags the non-runner. Then the bankroll is credited to your account within 24-48 hours. If you’re on a mobile app, you’ll see a flash notification; on desktop, a tiny green banner pops up.

Common Pitfalls

People assume every cancellation equals a refund. Wrong. Only events classified as NRNB qualify. A rain delay? Not a refund. A full-time abandonment? Refund.

Speed vs. Verification

Speed is great, but the platform runs a quick verification check. They’ll scan your betting history for suspicious patterns. If you’re a regular, you’ll breeze through. If you’ve a history of “chasing” refunds, expect a hold.

Where to Find Your Refund

Log in, hit “My Account,” then “Transaction History.” The credit appears as “NRNB Refund.” No hidden fees, no fine print.

Key Mistake to Avoid

Don’t keep asking support for the same refund. It flags your account, slows everything down. One ticket, one answer.

Real-World Example

John placed a €50 bet on a football match. The match was abandoned due to a power outage. Within 36 hours, his balance jumped to €50. Simple.

Final Actionable Advice

Check the event status before you bet; if it’s marked “NRNB eligible,” you’re covered — so keep an eye on the live feed and lock in that safety net.